PureVPN Reviews
|  |
About PureVPN
Based on Hong Kong, PureVPN has been in business since 2006, originally providing a security service to guard against data sniffers and to provide Internet service to areas that suffered from censorship and access restriction. Their dedication to privacy and unrestricted access continues today with their VPN offering, which today is available worldwide. There is no limitation on how often you switch between multiple locations, 24 hours a day.
PureVPN provides PPTP, and L2TP IPSec VPN services. Both are simple and effective, and especially well suited to users who participate in P2P networks, chat rooms, online games, or just want to keep their web surfing activity private. It's a simple concept—PureVPN assigns your computer a new IP address in the US, UK, Germany, Canada, or France, providing you with added security and anonymity. Local ISPs are then unable to impose speed caps, your IP address cannot be tracked, and your connection is always safe and encrypted. The VPN is compatible with VoIP software, including Skype, so you can be sure that your voice calls are also secure—with no eavesdropping!
PureVPN uses strong 128-bit encryption, and bypasses restrictions and lets you take control of firewall rules. It is also well suited for WiFi usage, giving you the security you need at public WiFi spots—which are otherwise notoriously insecure.
PureVPN User Reviews
Reviewer: J-Rosh
Date: 2012-03-23
Date: 2012-03-23
| Support |  |
| Speed | |
| Ease of Use | |
| Overall | |
Best service , Best customer supports thanks for making me live :) Thanks Guyz
Reviewer: Rob
Date: 2012-03-22
Date: 2012-03-22
| Support |  |
| Speed | |
| Ease of Use |  |
| Overall | |
Had some problems (again) connecting. Connected with Chat support and Tariq solved my problem quickly!
Reviewer: aramina
Date: 2012-03-22
Date: 2012-03-22
| Support | |
| Speed | |
| Ease of Use | |
| Overall | |
I have been using this service for more than a year. I had the dedicated IP account and now i also have the 30 server account. This is the best service and the customer support is great.
I have never been very patient but these have worked through an issue i had with another company. it was a complicated problem. these guys were effiecent and kept me informed. i have been on the internet since (1982) before the internet. started with just a repository of files at UNC and a newsfeed with a few forums and bullentin boards. this company out shines every company i have ever delt with in customer support and service.
I have never been very patient but these have worked through an issue i had with another company. it was a complicated problem. these guys were effiecent and kept me informed. i have been on the internet since (1982) before the internet. started with just a repository of files at UNC and a newsfeed with a few forums and bullentin boards. this company out shines every company i have ever delt with in customer support and service.
Reviewer: Tamara Faouri
Date: 2012-03-21
Date: 2012-03-21
| Support | |
| Speed | |
| Ease of Use | |
| Overall | |
Great service :) Used another VPN service that suddenly stopped working and their tech support wasn't helpful so I decided to try Pure VPN and even with the 3 day trial version the tech spent over an hour with me until he figured out what the problem was. I happily renewed my subscription. Very helpful and courteous!
Reviewer: haydr-sat
Date: 2012-03-18
Date: 2012-03-18
| Support | |
| Speed | |
| Ease of Use | |
| Overall | |
iraq
Reviewer: B. Warrer
Date: 2012-03-05
Date: 2012-03-05
| Support |  |
| Speed | |
| Ease of Use | |
| Overall | |
Right out of the box this copy dropped the ball and lied to me and all over nothing more than their trial, $2.50 membership!
All their responses to my inquires were cut-and-paste excuses.
"PureVPN?" = Pure Incompetence!
All their responses to my inquires were cut-and-paste excuses.
"PureVPN?" = Pure Incompetence!
Reviewer: Tomas
Date: 2012-02-13
Date: 2012-02-13
| Support | |
| Speed | |
| Ease of Use | |
| Overall | |
Using the VPN on my mac and had some minor issues so I connected with the chat support. Zeek was very helpful and efficient, and now it's all back to normal again.
I'm certainly no computer wiz, so it was very encouraging to get this level of support. I'm very satisfied with the product and the company.
I'm certainly no computer wiz, so it was very encouraging to get this level of support. I'm very satisfied with the product and the company.
Reviewer: anna
Date: 2012-02-06
Date: 2012-02-06
| Support | |
| Speed | |
| Ease of Use | |
| Overall | |
Hi there! I can say the service is absolutely perfect. The guys who are helping via online chat are technical genius:)...Thank you so much for your help!
Reviewer: Jason Gordon
Date: 2011-12-30
Date: 2011-12-30
| Support | |
| Speed | |
| Ease of Use | |
| Overall | |
I have no complaints about this VPN provider. Pure VPN is fast and reliable. The support staff is outstanding, fast and effecient, which essential in my opinion. I'm currently living in China and have been able to bypass the Great Firewall of China. Excellent!!
Reviewer: T H
Date: 2011-12-21
Date: 2011-12-21
| Support | |
| Speed | |
| Ease of Use | |
| Overall | |
Have had issues what with being in China but every time I contact the support team through live chat they get on it and sort it out right away. Definitely recommend
Reviewer: Savio
Date: 2011-12-21
Date: 2011-12-21
| Support | |
| Speed | |
| Ease of Use | |
| Overall | |
Brilliant Service !
Reviewer: Leon
Date: 2011-12-19
Date: 2011-12-19
| Support | |
| Speed | |
| Ease of Use | |
| Overall | |
I am glad to have purevpn service and they have excellent technical support.
Reviewer: Mary Shakespeare
Date: 2011-12-19
Date: 2011-12-19
| Support | |
| Speed | |
| Ease of Use | |
| Overall | |
Fantastic help from online support for this when I was having problems connecting for the first time! Great service..
Reviewer: Marlene Jacopin
Date: 2011-12-18
Date: 2011-12-18
| Support | |
| Speed | |
| Ease of Use | |
| Overall | |
The best VPN Service ever!! Thank you to Tariq for his patience and great help in solving my problem.
Reviewer: Yazan
Date: 2011-12-14
Date: 2011-12-14
| Support | |
| Speed | |
| Ease of Use | |
| Overall | |
Purevpn is one of the most amazing and speedy VPN services...the after sale service is wroth and they have very profissional support.
I'm satisfied.
Yazan.
I'm satisfied.
Yazan.
Reviewer: Hege
Date: 2011-11-28
Date: 2011-11-28
| Support | |
| Speed | |
| Ease of Use | |
| Overall | |
I have been using PureVPN for a week now. They have been extremely helpful, answering my e-mails after just a few minutes! I'm in China and it was hard for me to set up the VPN by myself to unblock the social network sites, but PureVPN helped me out by taking remote control over my computer, and in just minutes it was up and running, working perfectly and unblocking Facebook and Twitter! I can highly recommend PureVPN!
Reviewer: Mark Johnson
Date: 2011-11-03
Date: 2011-11-03
| Support | |
| Speed | |
| Ease of Use | |
| Overall | |
Ive been using it for more than 5 months now and so far it has been outstanding..The best thing is their support staff. They are so efficient and quick in responding that it amazes me..Personally, I love the unlimited server switch option..
Highly Recommended..
Highly Recommended..
Reviewer: Joe
Date: 2011-10-10
Date: 2011-10-10
| Support | |
| Speed | |
| Ease of Use | |
| Overall | |
very unpleasant deal. subscribed monthly package, paid through PayPal and never get the "instruction e-mail" contains username and password. Both my bank and paypal, even the merchant(2CO) has sent me mails telling me the transaction was successful. However, when i contact PureVPN , they told me the the transaction is still being "vertifying" which seems gonna take forever....-________-
They deleted my PureVPN account immediately after i asked for refund, and told me i got wait for 5 workings days. sounds non-sense, but anyway, better than get nothing back.
Still waiting for my refund...i am here sharing my experience to everyone just in case people get encountered to my situation, My Recommendation is : JUST DON'T BUY IT.
They deleted my PureVPN account immediately after i asked for refund, and told me i got wait for 5 workings days. sounds non-sense, but anyway, better than get nothing back.
Still waiting for my refund...i am here sharing my experience to everyone just in case people get encountered to my situation, My Recommendation is : JUST DON'T BUY IT.